Wow.. can this happen in this day and age?!! Try this link:
I use this link at the beginning of every month, almost every 3rd day of the week.. paying my colleagues/friends for treats, gifts. I pay my mobile bill online.. pay my rent.. pay my credit card bill.. I am not a happy person to be around when this site goes down!!!
Aargh.. so what have I done.. I have called ICICI customer care and some really really DUMB customer service guy picked up the call and kept redirecting me here and there. My patience doesnt last so long really..
How can this happen?!! I am dumbfounded.. they are the leading private banks, millions of people receive their salaries in their banks! Most folks I know never visit the bank to withdraw money or deposit checks.. everything works off this site. Dont their software/IT folks carry pagers.. how can they have a downtime of 2 days!!? How are they dealing with this crisis even if the problem is hard to solve? Have they informed their customer care to be prompt, polite and aware of this issue?!!
What age are we living in??!! This seems like stone age for a online bank payments service.. I am terribly terribly disappointed!!